Frequently Asked Questions
Are you still practising during the coronavirus outbreak?
Yes, I am currently offering online sessions using Zoom. When having online sessions it is important to make sure that you are in an environment where you cannot be overheard and will not be disturbed, to maintain your confidentiality and safety. Devices such as Alexa should not be in the room and smartphones should be switched to aeroplane mode. For my information sheet for online sessions, please click here.
How do I make an appointment?
By email: let me know your availability and ask any questions you have. I will get back to you and offer a time if I match your availability. I also offer a free 15 minute telephone conversation where you can outline why you wish to come for counselling and decide whether you wish to make an appointment. Please bear in mind anything sent electronically cannot be guaranteed to be secure.
By telephone: I offer a free 15 minute telephone conversation where you can ask any questions you have and briefly outline why you wish to come for counselling. You can then decide whether you wish to make an appointment. Please do leave a message if you get through to my voicemail. I will not return calls where no message is left, in an effort to maintain confidentiality.
What are the cost of sessions?
The initial face to face or online appointment is £35.00. All other sessions are £45.00. All sessions last for 50 minutes.
When are appointments available?
Please contact me for details. I have appointments in the day and evenings.
How many sessions will I need?
There is no easy answer to this. It varies greatly and depends on what you issues you bring.
Where are you and how will I get there?
Please see my contact page for a map of my location. I am easily accessible by public transport - a 5 minute walk from Fratton Station and close to bus routes. See my contact page for links to National Rail and bus information.
Is there parking nearby?
There is limited, free on-street parking nearby for up to 2 hours.
How do I access the building?
During office hours please come to reception on the first floor where there are seats where you can wait. If you book an appointment outside of these hours full instructions will be made available at the time of booking.
Are the sessions confidential?
I take your confidentiality very seriously. If you decide to meet with me I will forward to you my privacy notice and contract which contain details of confidentiality and its limits. We will also discuss this when we meet.
Is the building wheelchair accessible?
Yes, there is a lift to all floors in the building.